Information we collect
Docnova may collect account details such as name, email address, company name, billing contact details, workspace settings, usage activity, support messages, and technical logs required to operate and secure the service.
How we use information
We use collected information to provide the service, authenticate users, process billing, improve product quality, respond to support requests, monitor abuse, and communicate important account or product updates.
Sharing and subprocessors
We may share information with infrastructure, analytics, support, payment, and communication vendors that help us operate the platform. We do not sell personal information.
Retention
We keep information only for as long as needed to provide the service, meet contractual commitments, resolve disputes, and comply with legal obligations.
Security
We use reasonable administrative, technical, and organizational safeguards designed to protect customer information, but no system can guarantee absolute security.
Your choices
You may request access, correction, export, or deletion of personal data where applicable by contacting privacy@docnova.io.
Changes
We may update this policy from time to time. When we do, we will revise the effective date on this page.